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Terms & Condition

Guidelines and Policies:

 

If there's one thing we truly love, it's sharing in all the great retail experiences you have. Bouquets when the food exceeds your expectations, brickbats when the service is shocking, chronicles of your shopping excursions – they all count.

 

While we welcome your opinions and descriptions of your experiences, there are a few things we expect from every user on Savyour. Your reviews and photos, as well as your profile and the comments you share, are all subject to Content Guidelines, our Code of Conduct.

 

If your activity on Savyour doesn't match up to these content guidelines, we reserve the right to take action as we deem necessary. This could include altering or deleting your reviews or comments, or deleting your Savyour account altogether, with or without notice. Savyour also utilizes an algorithm to aid in removing suspicious reviews. If you feel your review was deleted in error, email us at care@savyour.com.pk.

 

If you see content that does not align with these guidelines or our Terms of Service, please let us know. We will consider all reports. However, due to the diversity of our community, it is possible that content disagreeable to you might not meet the criteria to be removed.

Keep out the clutter: To make sure we collectively work towards building the highest-quality content that's useful to everyone, reviews need to be a minimum of 10 characters long for reviews.. That's just about the length of a tweet, so it's convenient even for all you micro-bloggers. If you cover the experience, service and ambiance, you shouldn't fall short on characters. If any review is filled with junk, we might have to remove the review altogether.

 

Keep it relevant: Please keep your contributions relevant to Savyour. Accounts placing irrelevant, inappropriate, or promotional content, that solicit customers, or that spam businesses, notice or are based on any already disclaimed or informed policies and practices of a business may be deleted without notice. If your review has been removed or moderated by us and if you repost another experience for the same business, we reserve the right to remove that review too, even though such review might be in line with our content guidelines.

 

Keep it clean: Whether you're writing a small snippet or a delightfully detailed account of your experience, keep foul/abusive/hateful language, threats, and lewdness out of it. We, just like you, hate junk and will delete it whenever we see it. This also includes (but is not limited to) derogatory comments on someone's protected characteristics (e.g. race, gender, religion) or indication of a personal vendetta against a business and its associates.

 

Keep it fresh: Only one review per business for an experience can be submitted and your most recent experience at a place counts. That's what is going to help people when they're trying to decide. You're free to edit and update your review based on subsequent visits at any time. Reviews about old experiences (more than 6 months old) will also be deleted from our platform.

 

Keep it real: Write your review based on facts and your own experiences (e.g. not a friend's or any hearsay experience or based on media reports). Please don't exaggerate or falsify your experience. We do not take sides in cases of dispute, so make sure you can stand by your word. Content that indicates the reviewer hasn't even visited or availed any services from the business will be removed. For example, "Never been here, never want to. Management is horrible and the service is worse!" Deceptive, fake, or misleading reviews will be removed. Reviewing a bunch of business in quick succession (even if you visit them more often than you should) is considered suspicious activity, and it's likely these reviews will be moderated. Accepting or soliciting a kickback – monetary or otherwise – in exchange for reviews or photographs is also not acceptable, and could result in removal of your profile.

 

Don't solicit: Identifying or promoting yourself as an official Savyour blogger, or using your status to solicit any kind of benefits (including but not limited to accepting money, free meals, drinks) in exchange for promotion, or at the threat of negative reviews on Savyour, will not be tolerated. If reports or evidence of such instances are brought to our attention, we reserve the right to delete your Savyour profile or take any other action that we may deem fit, no questions asked. Acts that constitute as 'Solicitation' include: